Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian countries and remote areas as specified in our shipping policy. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is the property of Household Items Shop and protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur. Colors may appear differently depending on your monitor settings.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you promptly and offer alternatives or a full refund.

3. Ordering Process

3.1 Placing an Order

By placing an order, you:

• Confirm that all information provided is accurate and complete
• Agree to pay the full amount including any applicable taxes and shipping fees
• Authorize us to verify your payment details

3.2 Order Confirmation

You will receive an order confirmation email once your payment is processed. This constitutes our acceptance of your order and forms a binding contract.

4. Payment Terms

4.1 Accepted Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.2 Pricing and Currency

All prices are displayed in US dollars. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Delivery times are estimates and may vary due to customs processing or other factors beyond our control.

5.3 International Orders

Customers are responsible for any customs duties, taxes, or import fees. These are not included in our prices or shipping costs.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

• The item is unused and in original condition
• Original packaging, tags, and labels are included
• You provide proof of purchase

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Opened Bath & Shower Mats
• Bed Sheets & Bedlinen with broken packaging seals
• Cutlery and Drinkware
• Used Chopping Boards & Worktop Savers

6.3 Return Process

1. Contact customer service within 15 days of delivery
2. Wait for approval and return instructions
3. Ship the item securely in original packaging

Return shipping costs are the customer’s responsibility unless the return is due to our error.

6.4 Refund Processing

Refunds are issued to the original payment method within 5-10 business days after we receive and inspect the return.

7. Customer Responsibilities

7.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login details.

7.2 Accurate Information

You must provide accurate and complete shipping and payment information. We are not responsible for delays or failures caused by incorrect information.

7.3 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Make fraudulent purchases

8. Limitations of Liability

Household Items Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in delivery beyond our reasonable control
• Minor variations in product color or specifications
• Any third-party actions related to your use of our website

9. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on our website with a new “Last Updated” date.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], United States.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Household Items Shop
2091 Lynn Avenue
Cameron, US 54822
Email: [email protected]